1Chart

Updates and Technical Information

• Change of 1Chart Platform - 14 November 23

Getting Started

• How do I activate my account?
• How do I log in?
• How do I register for 1CHART?
• I need access to another 1CHART facility

Passwords and Security

• I can't activate my account because my temporary password has expired
• I've forgotten my security answers
• Forgotten Password
• Security and Privacy

Care Facility

• Countersignature Box Not Appearing When Administering
• Find & Remove PRN Effectiveness
• Medications Not Showing on MAR/Due
• Prescriber Can't Find Patient
• Reactivating a Patient's Chart
• Transferring Patient From 1C to Another 1C Facility

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GP Practice

• Accessing Charts Outside of Prescribers' Practice
• Frequency Not Available
• Warfarin/INR Recording

Pharmacy

• Checking Who Re-ordered a Medication
• Enable the Medicines Re-order Option
• Exporting Patient to 1CHART
• Failed Export
• Linking Dispensary Account to 1CHART for Single Sign-on
• Patient Exists or NHI already in use

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Backup Charts

• Automated Email Backup
• Downloading Backup Charts