1CHART Sign In - Enabling MFA

Some pharmacies currently access 1CHART via Toniq Dispensary integrated sign‑in. In response to recent health IT breaches, Multi‑Factor Authentication (MFA) is being enabled by default for 1CHART to improve security and better protect access to patient information.

 

Action Required

• A 7‑day grace period is provided to complete MFA setup.
• After 7 days, MFA will be enforced and must be configured before access is allowed.
• Log in to 1CHART via the website and enable MFA as soon as possible.
• Follow the step‑by‑step guide: 1Chart Multi-Factor Authentication (MFA) Setup

When setting up MFA for the first time, create or reset your 1CHART password when prompted, but

DO NOT change your password in Toniq Dispensary

as this will prevent you from accessing 1CHART from Toniq Dispensary.

 

Toniq Guard Users

• If the same email address is used for Toniq Guard and 1CHART:
  • Sign in to 1CHART using your Toniq Guard password and authenticator.
  • This avoids having two separate authentication codes.
• If different email addresses are used and you want to align them:
  • Contact Toniq Support ([e-mail]).

Changes to 1CHART Sign‑In and Authentication

Current 1CHART Sign‑In

For many pharmacies:

• Access via Toniq Dispensary integration.
• No individual username or password required.

New 1CHART Sign‑In Process

Access via Toniq Dispensary integration will require:

• Each user signs in with their own username and password.
• MFA as an additional verification step.

Impact on Pharmacy Users

• Each user will have an individual 1CHART account.
• MFA setup is required when prompted.
• Once signed in, day‑to‑day use of 1CHART is unchanged.

Support

Contact Toniq Support through your usual channels for assistance with setup or queries about this change.