Multi‑factor authentication (MFA) adds an extra layer of security to help prevent scams, keeps sensitive information secure, and protects patients’ privacy and confidential data. The simple steps to set up MFA create a significant impact on overall security.
To ensure the security of your account and avoid any potential delays, |
Download an Authenticator App
Authenticator apps are widely used, and you may already have one installed on your smartphone. If not, popular options (which are currently free to download and use) include Microsoft Authenticator, Google Authenticator, and iPhone Passwords.
Please find the guide below on how to use the authenticator app:
- Microsoft Authenticator: Microsoft Authenticator - Steps.pdf
- Google Authenticator: Google Authenticator Steps.pdf
- iPhone Passwords: iPhone - Passwords Steps.pdf
Note: Some authenticator apps may require payment to download or include in‑app purchases.
Set Up MFA
- Once you have setup an authenticator app, Click on Set up MFA:
- For added security, you will be required to log in again using your email and password before proceeding with MFA setup:
- In 1Chart, you will be given a QR to scan with your smartphone:
- Use the 6-digit code shown on your smartphone to access your account.
DO NOT SHARE THIS SECURITY CODE WITH ANYONE. |
Contact Toniq Support (support@toniq.co.nz) if further guidance is required.
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