Creating an Intervention

Interventions can be added after patient selection in the prescription entry screen and can be linked to a patient, prescriber, prescription, and/or medicine.

Steps to Add an Intervention

Example scenario: A patient presents a prescription for 3mg warfarin but has a recent history of 2mg warfarin. during processing, Toniq identifies a potential mistake in strength, and the pharmacist decides to intervene:

After clearing the prompt, record an intervention linked to the prescription:

1. Press F10 Other select Open patient diary, and press F4 Add Int’vent.
   
   • Note: Use F10 Other in the F2 Edit Rx screen if the prescription has already been dispensed, select Open patient diary and F4 Add Int’vent there, then continue the steps below.
     
     
2. Choose one or more Reason Code, Action Code, and Outcome Code for the intervention and press F12 Accept Details after each:
   
   
   • These sets of codes standardise the recording of interventions to facilitate reporting. If there is no suitable Reason, Action, or Outcome code listed, then:
     • Use F12 Accept Details to move to the next list without selecting a code from the current list,
     • Out of all code lists press F9 Goto Note and go directly to the Intervention Note, or
     • Press F10 Other, allowing the user to Edit code or add a New code.
       
       
3. Select the Importance (or severity) grade:
   
   
   • This is a mandatory field - an intervention cannot be raised without one.
     
     
4. The next screen (shown above) shows the:
   • Status - Defaults to In progress.
     • Note: Statuses can be active (current) such as In progress or Complete, or inactive. Active statuses will appear in the Diary log, while inactive ones (Closed and Hide) won't:
       
     • Tip: Mark interventions as Complete when no further action is required but are still relevant.
   • Time taken - Optional. If recorded, can be reported on added up.
   • Note - Optional. Details of the intervention can be turned into a Task with a reminder, if required.
   • Link to - The above example intervention is linked to the Rx, Patient, and Prescriber. 
     • Note: After the intervention is entered and the script completed per the scenario above, the Rx link will automatically show the script number:
       
       
       
5. Press F12 Accept Details to save the intervention.

Reviewed: 12/12/2024