Remove zero-value items from Debtor Statements

Zero-value items can inflate the length of your statements when the only items relevant to the customer is those with a charge. This can be removed from your statements in three places depending on setup.

 

Default statement options

3. Debtors, 2. Debtor setup menu, 1. Default statement options

Tick the boxes below as required to Hide zero-value items and invoices on statements.

Account categories

If you have an account category set up with Override default options ticked then you will need to update the account category.

3. Debtors, 2. Debtor setup menu, 3. Maintain account categories

Press Space and select the relevant account category.

Press F11 next page.

Tick the boxes as required to Hide zero-value items and invoices on statements.

Individual debtors

An individual debtor has an override default options tick box on the second page, these Hide tick boxes are on the fourth page.