eShopLink
- Basics of eShopLink (common Q&A's)
- Custom Statuses
- eShop Pick, Pack and Dispatch (PPD)
- Eshoplink - Original Manual
- eShopLink Audit and Activity Summary Report
- Integrating Shopify variants
Retail Reports
- Are my Interstores Counted as Sales
- Current Outstanding Orders (Not Received)
- Dead Stock Report
- Do you need a list of all the Departments you have?
- Exceptions Report (voids/edits/overrides)
- Finding products sold within XX days & are currently “On Order”
Retail Product Specials
Retail Stock Management / Maintenance
- Adding/Editing/Deleting serial numbers to product stock cards
- Assigning PLUs in Bulk
- Buying Multiples
- Checking High SOH
- Creating ad-hoc Labels
- Do all your In Stock items have Sell Prices?
Retail Other
- Address Shortcuts
- Database cleanup
- End of Day Process with End Of Day Markers
- F1 Help Shortcuts to Commonly Used Websites
- Fiji VMS troubleshooting guide
- Finding out the name of a computer
Retail Stock Labels
Retail Orders and Ordering
- Adding a Multi Product to an order
- Adding or Changing your Supplier Customer Number
- Available Suppliers for Online Ordering
- Blank Orders in Retail
- Credit Orders - Returning faulty stock to supplier
- Credit without Stock Adjustment for Revlon Supplier:
Retail Point Of Sale (POS) Selling
- Ability to edit completed sales in POS is now restricted.
- Changing Tax details on Invoices and Receipts
- Clearing Parked Rxs and Transactions
- Client Search Options
- Client’s Outstanding Parked Transaction
- Discounting Scripts at POS
Retail Pricelists
- April 1st 2025 Pharmacode Changes and Link Stock Cards between Retail and Dispensary
- Adding a New Retail Pricelist
- Available Toniq Pricelists
- Cannot Find Product in Toniq / Pricelist
- How to Order New Pseudoephedrine (PSE) C3 Controlled Drugs
- Moving Designer Brands Items to Wainhouse
Retail Debtor, Temp & Layby Accounts
- Assign Debtor Categories in Bulk
- Cancelling a Layby Account
- Change Debtor Account Statement Messages
- Charged to wrong debtor account
- Credit Limit on Debtor accounts
- Emailing Debtor Account Statements
Retail Clients, Loyalty Clubs & Contact Lists
- Can Customers Share Their Loyalty Club Card With Family Members?
- Check that your sellers are adding a client to Restricted Meds transactions
- Christmas Mail-out and Thank You cards
- Client Discounts for POS
- Club Tracking
- Club Bonuses