Send all Scripts to Retail (including Zero Value)

Sending Scripts to POS

To produce dispensary receipts for all items (rather than just those that attract a charge) that can then be scanned out through Toniq Retail.

From the main menu of Dispensary

• 7. Administration
• 1. Setup
• 5. General options
• Ensure the boxes ‘Bill Rx’s to POS’ and ‘Send zero value Rx’s to POS’ and ‘Send owe supply to POS’ are TICKED
• Press F12. Accept Details
• Select 3. Printer setup > 4.Insurance receipt options
• Ensure the boxes ‘No ins. Receipt’ and ‘Don’t print insurance receipt if value zero’ are UNTICKED
• Press F12. Accept Details

Finding collected scripts

From the Retail main menu 

• 1. POS
• 1. POS selling
• Enter your Seller Log On 
• Press F10. Other, ‘R’ Recall transactions
• Press F5. Select Range
• Select suitable ‘Start’ and ‘End’ dates
  NB: entering a wide date range, e.g. 3 months, can take a long time for Retail to complete the search
• Enter the name in the field ‘Customer / Client’
• Press F12. Accept Details

Reporting on collected (or uncollected) scripts

Collected scripts

From the Retail main menu 

• 6. Reports
• 4. Audit/Utility reports
• 8. Transaction audit report
• Enter your Seller Log On and press F3 Add
• Select suitable ‘Start’ and ‘End’ dates
• Press F11. Next page
• Tick ‘Rx fee items’
• Enter the script number in the field ‘Prescription number’
• Press F11. Next page and enter the name in the field ‘Client’
• Press F12. Accept Details and F10. View Pages

Uncollected scripts or scripts in parked list

From the Retail main menu

• 6. Reports
• 4. Audit/Utility reports
• 8. Transaction audit report
• Enter your Seller Log On and press F3 Add
• Select suitable ‘Start’ and ‘End’ dates
• Press F11. Next page
• Tick ‘Parked Rx items’
• Enter the script number in the field ‘Prescription number’
• Press F11. Next page and enter the name in the field ‘Client’
• Press F12. Accept Details and F10. View Pages

Note: Parked transactions (including scripts) can optionally be cleared automatically after a certain length of time (e.g. 90 days). This setting can be changed – from the Retail main menu select 1.POS, 6.Clear Parked Transactions. Specify the number of days and untick ‘Clear parked transactions automatically’.