Orders - Serialised Stock

Receiving Orders

Serialised products within orders are created, added to and edited in the normal manner. When receiving an order containing items with Serialised stock ticked you will be prompted for the serial numbers.

You will be prompted One for each quantity being received (e.g., 5 received = 5 prompts).

• Add the item to your order, edit the costs and complete the F11 [Receive Order] process as normal.

• After choosing R to [Receive stock to Retail] you will be prompted to ‘Enter serial number for [ Product Name}

• Scan or type in the serial number of the item and press Enter

• If receiving more than one serialised item, you will continue to be prompted until you have entered a Serial number for each item.
  
  NB: Remember to keep checking on the 'Product Name' being prompted for if you have more than one 'serialised' product in the order.
  
  NB: If the serial number already exists or you don't enter a serial number you will be prompted accordingly.

 

NB: If you are unable to enter a serial number at this time you can type the word OVERRIDE (which creates a Serial number entry line with a 'blank' serial number) which can be edited in maintain serial number history on the stockcard itself later.

Once order is received, the Received date, order number and cost are shown in the Serial number history on the stockcard (accessed via stockcard, F6 [Stats], F9 [Serial Nbrs]). 

Crediting Orders

Serialised products within credit orders are created, added to and edited in the normal manner.

• When 'Adjusting SOH' a Credit Order containing items with Serialised stock ticked a box with the ‘available’ serial numbers (those not sold yet, or credit returned at POS) will be displayed. You can either scan or type in the serial number and press Enter or highlight them in the ‘Available’ list and press Enter to move them into the ‘Crediting’ list.

           NB: If you select the wrong serial number reselect it in the 'Crediting S/Ns' list instead and it will be move back.

     

• Once you have the required number of serial numbers press F12 [Accept Details] to complete the credit.

     NB: If you do not enter enough serial numbers before pressing F12 [Accept Details] the following message will be prompted.

NB: If you escape the selection screen you will receive the following below

Once the order is credited, the Received date, order number and costs are shown in the Maintain Serial number history on the stockcard (accessed via stockcard, F6 [Stats], F9 [Serial Nbrs]). If no serial number was entered at the time of the credit order the field will be blank and can be edited (F2 Edit Serial #) to add the correct details. Serial numbers are displayed numeric/alpha.