How do I know if I have a software or hardware problem?

Apart from obvious hardware issues like:

• PC not starting at all
• Screen does not display anything
• Loud beeping noises
• Printer making strange clunking noises

It can be rather difficult to distinguish between a Hardware or Software problem. Please ring Toniq Support Helpdesk first in any or all situations, as we do not charge extra to be asked. Then, if we can help, you just saved yourself going to the wrong person first and getting an extra bill.