The ‘Exceptions’ report highlights your seller activities/actions. This report will list all transactions that are ‘out of the ordinary’ (ie Voids, Edits, No Sales, Price Overrides, Item discounts).
From the Main Menu:
- 6 Reports
- 4 Audit/Utility Reports
- 1 Exception
- Enter the date range required.
- Optional: Tick ‘Include details’ if transaction details are required
- This report can be refined to a particular seller or/and workstation by pressing space bar and selecting within the appropriate fields.
- F12 [Accept Details]
If ‘Include details’ was ticked individual transactions are listed:
NB: To force sellers to enter reasons tick the ‘Prompt for reason’ options in General Options (7. Administration, 1. Setup, 8. General Options). It is a good idea to enter a “Minimum reason length” on the second page (F11) of General Options to stop ‘short rubbish’ being entered.
There are summaries on/at the end of the report, one showing the number of actions, the other showing % of actions (NB: the figures below are from a very short period):