Cancelling a Layby Account

• From the Main Menu:

  1. POS
  1. POS selling
  Logon

Optional - Printing a Layby Report

1. F9 [Laybys]

2. You can print this report F10 [Print Report]

3. Check for the value of completed payments (particularly if you are taking existing payments in lieu of cancellation fees)

4. F12 [Accept Details]

• F12 [Accept], F12 [Tender], F5 [A/C], L [Layby Cancel]

• If there is only one account it will automatically be selected, continue on

• If there are multiple accounts available, you will be presented with a list - arrow down to the required layby and ENTER.

• The cancellation payment amount may be automatically displayed
  NB: Cancellation fee depends on the default set up in General Options

• The cancellation amount can be adjusted if required (e.g. the value $0.00 will not charge a cancellation fee. The remaining paid balance is returned to the customer as a credit refund)

 

• F12 [Accept Details]

• Y [Yes] to confirm cancellation

• F12 [Accept Details]

• Select the tender type if a refund is required.

• A message will appear confirming the layby cancelation. Press Enter.